Are you planning to promote someone into a management role but wondering if they’re truly ready to lead and drive consistent performance across their teams?
Why first-time managers need this program
Many new managers and supervisors are promoted for excellent performance—not leadership experience. Yet leading people requires different set of skills. For first-time managers, the transition from individual contributor to leader can be challenging and stressful. Without guidance, they may find themselves asking:
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How do I transition from doing the work myself to leading others—especially in my first 90 days?
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How do I set clear expectations so my team consistently delivers results?
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How do I navigate conflict, manage difficult personalities, and address poor performance?
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How do I build credibility and trust quickly?
At KBI Executive Programs, we equip new managers with the practical tools, mindset, and leadership behaviors they need to succeed from day one—helping them lead with confidence, clarity, and impact.
How KBI Helps: Our Training ModelKBI uses a simple but powerful development model: Acquire → Apply → Support.
This ensures managers don’t just learn concepts—they practice, master, and sustain them.
1. Acquire — Build Managerial Foundations
New managers learn exactly what they need to do and how to do it.
- Learn practical frameworks for first-time managers
- Conduct baseline leadership and management assessments
- Identify strengths, weaknesses and development areas
- Build confidence to manage people, processes, and priorities
Outcome: Managers start with clarity and confidence — no guesswork.
2. Apply — Practice Managerial Skills
Through practical activities, participants apply the concepts directly to their work.
- Hands-on role-plays and real-world scenarios
- Delegation, feedback, and coaching exercises
- Translating organizational goals into measurable results
- Receive stakeholder feedback 30 days
Outcome: Skills stick. Behavior changes. Teams perform better.
3. Support — Sustain High Performance
After training, we stay connected with managers to reinforce, refine, and strengthen their new skills.
- Post-program follow-up: 60-day and 90-day ]progress reviews
- Peer learning circles’
- Values-based leadership practices
- Tracking business metrics and team performance indicators
Outcome: Managers grow consistently, and organizational ROI is visible and measurable.
Our practical curriculum focuses on the four skills every first-time manager must master.
- Managerial Foundations
- Transitioning from individual contributor to manager
- Clarifying team purpose, roles, and expectations
- Planning workflow and prioritizing tasks
- Conducting effective team meetings
- People Management & Coaching
- Delegation and workload management
- Giving clear and constructive feedback
- Conducting coaching sessions and performance check-ins
- Managing conflict and difficult conversations
- Execution & Business Results
- Translating strategy into actionable team objectives
- Tracking KPIs and performance metrics
- Decision-making tools for new managers
- Managing stakeholders and organizational relationships
- Managerial Leadership & Mindset
- Shifting from “doing the work” to “leading the work”
- Removing limiting beliefs and that hinder decision-making
- High-performance habits for managing self and team
- Emotional state management to handle stress and pressure
- Growth vs. fixed leadership identity for managers
By the end of this program, first-time managers will be able to:
Lead Self
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Transition confidently into their new role
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Manage time, priorities, and emotional triggers
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Make decisions aligned to organizational values
Lead Others
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Set clear expectations and communicate effectively
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Provide constructive feedback and hold others accountable
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Coach team members to improve performance and grow capability
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Navigate conflict and difficult conversations with confidence
Lead the Business
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Translate strategy into team goals
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Drive productivity through effective delegation and workflow management
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Strengthen team engagement, trust, and culture
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Contribute measurable value to organizational results
Participants include but are not limited to:
- Aspiring Managers: Individuals looking to step into managerial roles and seeking foundational knowledge.
- New Managers: Those who have recently transitioned into management and are eager to develop their skills.
- Supervisors: Current supervisors aiming to enhance their leadership abilities and managerial effectiveness.
- Team Leaders: Individuals leading teams who want to deepen their understanding of management principles.
- Entrepreneurs: Business owners who may need to adopt management strategies as their ventures grow.
- Junior Managers: Early-career managers looking to refine their approach and learn from experienced peers.
Every participant receives:
Tools & Frameworks
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KBI Manager Starter Toolkit
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7 Business Drivers™ – Framework for driving business results
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Delegation, feedback, coaching & performance templates
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90-Day Manager Action Plan
Assessments & Diagnostics
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Pre-training leadership & management assessment
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Managerial readiness evaluation
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Strengths & development plan
Live Learning & Practice
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Instructor-led workshops (virtual or in-person)
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Real-world case studies tailored to participants’ roles
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Practical skill drills and peer learning circles
Coaching & Post-Program Support
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60-day and 90-day follow-up sessions
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Accountability tracking & progress monitoring
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Access to leadership community group
Certification & Resources
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Certificate of Completion
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Lifelong access to digital materials
Next Steps
To explore which program best fits your team or organization, contact KBI for consultation, customization, or group enrollment options. Send email at info@kellybenedict.com or call/WhatsApp +234817087648805.